Support

Thanks for using Crux! If you hit a bug, want to suggest a feature, or just want to say hi — we read every message.

Contact us

The fastest way is email: crux.app.support@gmail.com. We reply within 48 business hours.

Reporting a bug

To help us help you fast, try to include:

• Your phone model and OS version (iOS 17.x, Android 14, etc.)
• The Crux version (visible in Profile → About)
• What you were trying to do and what happened instead
• If possible, a screenshot

Suggesting a feature

We love ideas from climbers. Describe the need (not necessarily the solution) — that's even more useful.

Availability

Crux is in final testing with a hand-picked group of climbers. As soon as it feels solid, the app launches publicly on the App Store and Google Play — with a free tier forever and an optional Crux Plus subscription. See the pricing details on the home page.

FAQ

Most common questions are answered in the home page FAQ. If you can't find your answer, write to us.

Social media

Crux doesn't have social presence yet — we prefer email to stay focused on the product. Coming when the V1 is stable.